TERMS & CONDITIONS FOR TYPLESS SERVICE

The General Terms and Conditions of Use of Typless (hereinafter referred to as the “General Terms and Conditions”) govern the relationship between the copyright owner and provider of Typless, on the one hand, and the Subscriber, on the other hand.

By using the Typless service (“Service” or “Typless”) you agree to the Terms and Conditions contained herein (“Terms”). If you do not agree to these Terms, you are not authorised to access and use the Service. In such a case, we kindly ask you to cease doing so immediately.

Before using this website and the Service, carefully read these Terms.

Algoritmik Ltd. (“Algoritmik”) is the exclusive owner and operator of the website www.typless.com and the Typless Service.

DEFINITIONS

For the purposes of these Terms and Conditions, the following terms shall have the following meanings, unless otherwise expressly agreed:

Company” refers to Algoritmik d.o.o., Hajdrihova ulica 28c, 1000 Ljubljana, Slovenia

“Contract Processor” refers to all personal data processing on behalf and for the account of the Data Controller;

“Contract Sub-processor” refers to a legal or natural person to whom the Contract Processor entrusts certain tasks in the field of processing personal data;

“Customer” refers to all individuals or entities that interact with, access, or utilize the Service, products, software, or content provided by Company and is a Subscriber or has an separate contractual relationship with the Company;

“Customer Personal Data” refers to any personal data of Subscribers or their Users that may potentially be included among the transmitted invoices within the meaning of the Personal Data Protection Act and the GDPR as applicable from time to time;

“End Users” refers to individuals or entities that directly access and utilize the services, products, software, or content provided by Company for personal or organizational use. These users engage with the service as the final recipients, benefiting from the intended functionalities and features. End Users are distinct from resellers, partners, distributors, or developers who may facilitate the provision of the service but do not engage with it as the primary beneficiaries.

“Intellectual Property Rights” refers to all intellectual property rights, anywhere in the world, whether registered or unregistered, including the application or right to apply for such rights (for example, copyright and related rights, other rights in software, patents, trade secrets, know-how, trade names, utility patents, trademarks, designs, confidential information, etc.);

“User” refers to all individuals or natural persons of the Customer that interact with, access, or utilize the services, products, software, or content provided by Company and have their own access data to the Service.

“Partner” refers to an authorised partner reseller of Typless Service through which a End User may procure Access. For clarity, each Partner must enter into a “Partner Agreement” between the Company and the Partner

“Processed Document” refers to any document that has been uploaded to the Service and has been processed;

“Subscriber Data” refers to all information, data or other materials inputted into the Typless Service by the Users or otherwise on its behalf, including information automatically extracted from the Users documents and information manually corrected on the Typless by or on behalf of a User;

“Updates” refers to any modifications, enhancements, improvements, bug fixes, patches, or other changes made to the services, products, software, or content provided by Company. These Updates are intended to maintain, improve, or enhance the functionality, performance, security, or usability of the service. Updates may be released periodically and can include new features, enhancements to existing features, security updates, performance optimizations, and other modifications deemed necessary by Company. Users may be required to install or use the most recent version of the service to ensure optimal functionality and security.

“Subscriber Data” refers to all information, data or other materials inputted into the Typless Service by the Users or otherwise on its behalf, including information automatically extracted from the Users documents and information manually corrected on the Typless by or on behalf of a User;

“Updates” refers to any modifications, enhancements, improvements, bug fixes, patches, or other changes made to the services, products, software, or content provided by Company. These Updates are intended to maintain, improve, or enhance the functionality, performance, security, or usability of the service. Updates may be released periodically and can include new features, enhancements to existing features, security updates, performance optimizations, and other modifications deemed necessary by Company. Users may be required to install or use the most recent version of the service to ensure optimal functionality and security.

“Program” or “Typless Service” or “Typless” or “Service” refers to Company’s cloud based technology for data extraction from documents, the cloud based user interface for verification and correction of the extracted data, the extension environment and the reporting database;

1. THE SERVICE

Typless is a Cloud Based Software solution for automatic reading and recognition of documents, developed and provided by Company. The software uses machine learning methods, artificial intelligence and sophisticated algorithms to extract and classify the correct invoice data. The software has an integrated learning capability, which allows the system to become more accurate and “learn” on an ongoing basis for recurring documents.
On average, it returns read data from documents in a few seconds to a few minutes, depending on the file size, number of document pages, number of fields, etc. Typless does not guarantee 100% accuracy.
Recognition accuracy increases with usage over time as the system improves over time, however it is highly dependent on the quality of the scan/image of the file sent.

Supported File Formats

Supported file formats that can be sent to Typless are PDF, JPG, PNG, TIFF.

Input Data Quality and Limitations

The recommended pixel density for scanned documents is 300 DPI. The maximum allowed pixel density per image processed by the Service is 600 DPI in A4 format, which means 4960×7016 pixels. The limit refers to the image of the scanned pages after they have been read from the PDF file, and in the case of bitmap formats to the image itself.

If the limit is exceeded, the file shall not be processed. The maximum file size is 30 MB. The document must be portrait oriented.

The quality of the output data is proportional to the quality of the input data. It depends on: 

  • rotation of the image, 
  • creasing of the scanned paper, 
  • overwriting the data with a pen, marker, etc. 

 

The software partially supports handwritten documents. Files that are locked or encrypted in any way, damaged or corrupted are not opened and therefore not recognized by the Service. Multiple invoices must be uploaded in a single PDF or TIF file.

Delimiter (Stamp)

For the Service, only one logically connected document (e.g., a single invoice or a single purchase order) is allowed per uploaded file. However, the Service supports multiple documents per uploaded file when using a specially ordered ‘delimiter’ (stamp), which can be requested via our email address info@typless.com.

When using a delimiter, the document must be uploaded as a PDF.

Data Recognition

The following data is identified in the metadata recognition process for Typless Invoice service:

  • The tax number of the invoice issuer
  • Tax identification number of the invoice recipient
  • Invoice issue date
  • Date of commencement of the service
  • Due date
  • Invoice number
  • Reference
  • Net amount
  • Gross amount
  • The total amount of tax
  • Amount of tax at reduced tax rate (9,5 %)
  • The base of the reduced tax rate
  • The gross amount of reduced tax rate
  • Amount of tax at the normal tax rate (22 %)
  • Normal tax rate base
  • The gross amount of the normal tax rate
  • Net amount exempt from tax

 

If using an ERP program that does not support import or cannot parse all the mentioned data, the individual fields may be adjusted accordingly.

In the case of the selection of an itemised package, additionally:

  • Invoice detail items

Service Implementation

Typless is executed on the processing capacity of the servers of Company’s Contract Processor. By using the Program, the Customer agrees that the Contract Processor for the use of the Program is Company, which further has Contract Sub processors. The servers on which the Service is running are in the EU.

Error Handling and Support

Company will provide support services to the Customer in accordance with this clause during the term of the Contract or Subscription. Support Services are charged to assist in resolving errors and problems experienced by Subscribers.

Company will provide Support Services in accordance with the necessary knowledge and expertise.

Company shall provide the following Support Services:

  • General support during weekdays between 8:00 and 17:00.  
  • The price for general support is charged monthly, based on the number of hours of support provided. The price per hour of support is 90€ plus VAT.
  • Company charges for support in 15-minute intervals.
  • Support can be provided remotely or physically on-site. In the case of on-site support, travel costs shall be charged in addition to the hourly rate.

 

Company regularly performs Service Updates to ensure that improvements are made, and any deficiencies are corrected.

Customers must use the latest version of the Software for support. Users are responsible for ensuring their technological equipment, including computing devices and scanners are functioning properly.

If support is required due to a non-functioning of the Service on the part of Company, the support service shall be at no charge.

The Service’s faults do not include misrecognised data, as Company does not guarantee 100% data recognition.

2. ACCOUNT AND ACCOUNT INFORMATION

To use the Service, you must register and create an account on the website https://app.typless.com.

When creating an account on our website, you must provide accurate, complete, and up-to-date information. You are fully responsible for the information you provide. If any changes occur after registration, you must update your information to ensure it remains accurate, complete, and up-to-date. Failure to comply may result in the Company terminating your subscription and deleting your account.

3. PAYMENT AND PLANS FOR USING THE SERVICE

Subscription and Plans

The usage of the Service is charged on a subscription basis (“Subscription“). Company offers the following subscription plans (“Plan”):

Pay-as-you-go Plan: no volume commitment necessary, payment per extracted page;

Enterprise Plan (only for API usage): minimum volume commitments

Pricing details are available and can be found in the Price list.

For more detailed information regarding the packages, please reach out to us at info@typless.com.

Payment - Direct Bank Transfer

Invoices are issued periodically monthly. Consumption billing starts upon activation of the subscription or on the first day after the free trial expires and ends on the last day of the month. Thereafter, the billing of consumption always coincides with the calendar month (always starting on the first day of the month and ending on the last day).

The invoice for the use of the Service will be issued on the last day of the current month or on the first day of the new month.

The Customer is required to settle payments for the Service upon receiving an invoice from the Company. Invoices must be paid by the 20th of the current month for the preceding month. Failure to make payment may result in the Company disabling the Customer’s access to the Service and pursuing the outstanding amount.

At the end of each payment cycle, your subscription will be automatically renewed under the same terms, unless you switch packages before the cycle ends or the Company modifies or terminates your selected package.

If you wish to cancel the Package subscription, you must notify us in writing by email to info@typless.com or by physical mail to our address. The cancellation period is two months from the first day of the month following the day on which you have notified us that you wish to terminate your subscription.

The subscription fee is payable by electronic transfer to Company’s bank account.

To ensure smooth invoicing, you must provide the Company with the following information:

  • FULL COMPANY NAME
  • COMPANY ADDRESS, including city, postcode and country
  • YOUR COMPANY’S VAT ID
  • PHONE NUMBER (optional) or E-MAIL ADDRESS of the contact person
  • EMAIL ADDRESS for sending invoices.

 

By providing the above information to Company, Customer warrants its accuracy and authenticity and authorize Company to invoice them for all subscription fees and any additional charges incurred in using the Service.

If you believe that your use of the Service is not being billed appropriately for any reason, please contact us at info@typless.com.

Subscription fees paid will not be refunded under any circumstances unless expressly provided for in applicable law.

Payment - Via The Stripe Service

Invoices are issued monthly on a recurring basis. Consumption billing begins upon subscription activation and continues monthly thereafter. Your account will be debited at the end of each monthly period.

At the end of each billing cycle, the Company will automatically renew your Subscription on the same terms as before, unless you terminate your Subscription or change the Package before the end of the billing cycle or the Company terminates or changes your selected package to another upon request. If Customer or Company terminate or change the Subscription before the end of the active payment cycle, the current Subscription will be debited at the time of the change. Subscription can be terminated via the Online Account Management API Portal (https://app.typless.com/settings/billing):

If there is a change, any usage up to that point under the existing Package will be charged to the current Subscription.

For the Subscription Fee, payment must be made using a valid credit card. Please provide Company with the following information to ensure smooth invoicing:

Subscription Fee, the Subscription Fee shall be paid with a valid credit card. You must provide Algoritmik with the following information for the invoicing to run smoothly:

  • YOUR FULL COMPANY NAME
  • COMPANY ADDRESS, including city, postal code and country
  • YOUR COMPANY’S VAT ID
  • PHONE NUMBER (optional) or E-MAIL ADDRESS of the contact person
  • CREDIT CARD NUMBER

 

Company accepts the following cards:

  • MasterCard
  • Visa

As a user of the Service, the Customer warrants that:

  • You are 18 years of age or older.
  • That you have the proper authority to validly accept these Terms and conditions and can and will comply with your obligations under these Terms.
  • That the credit card used in connection with the Service is issued in your name or you are authorized to use the credit card.
  • That you will pay the with credit card issuer for any charges incurred by you in using the Service.
  • That the information you have provided is true and correct.

 

At the end of the billing period, your credit card will be debited in EUR. All payments will be credited to Company.

Credit card payments are secure:

  • All payments will be processed directly by Stripe Billing using Secure Socket Layer (SSL) technology. Credit card numbers are protected by a high level of encryption when transmitted over the Internet.
  • Company does not store Customers credit card details in any way.
  • In the event of a successful payment, the Customer will receive a confirmation notification that the payment has been made.
  • If the Customer’s payment is unsuccessful, they will be notified of the unsuccessful transaction. Customer may be contacted by the Company for the reason of payment failure, which should be resolved with Customer’s credit card provider for details.

 

If Customer’s payment is unsuccessful, they should use one of the other payment methods to pay the bill. To ensure uninterrupted use of the Service, Customer should arrange an alternative payment method immediately. After the first unsuccessful attempt, Company will make four attempts to deduct funds within the next 8 days after the invoice is issued. After that, Company will terminate and block access to the Service.

Company will confirm your payment details by email. Each transaction is subject to the specific terms and conditions in force at the time of the transaction. If you have any questions or concerns, please contact support by email at support@typless.com.

Important security note: Never send credit card details by email.

Changes to Subscriptions & Plans

Company hereby reserves the right to change the terms of Subscription, Plans, or cancel individual Plans at any time and without prior notice. Company will inform you about the change 30 days before the change becomes effective and binding. If you continue to use the Service after the change has become effective and binding, you agree to such change and become bound by the new terms.

Free Trial

Free Trial for Customer which may include time or volume limitations, may be offered by Company in duration of no longer than 30 days

Free Trial for Partner integration services is available as an integration flat fee plan in duration of 3 months. Integration flat fee plan details are available in Integration price list

You are not required to provide your billing details to use the Free Trial. If you have entered your billing information, Company will not charge you for use until the free trial expires. After that, you will automatically be charged the applicable subscription fee for the Package you selected at the start of the Free Trial.

Company hereby reserves the right to change the terms of the usage of the Free Trial or cancel the offer of the Free Trial at any time and without prior notice.

4. GUARANTEES

By creating an account on our website and using the Service you hereby guarantee that you will:

  • Use the Service only in accordance with the law.
  • only use the Service for lawful purposes,
  • not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service;
  • not upload or store material that violates any intellectual property right (including, but not limited to, trademark, copyright, patent, or trade secret) of Company or a third party;
  • not violate the privacy, publicity, or other personal rights of others;
  • cause technical disturbances to the Service, including, but not limited to, the introduction of viruses, worms, or other destructive or malicious mechanisms;
  • not violate or attempt to violate the security of the Service and its integrity.

 

You acknowledge that Company uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and other technology required to operate the Service.

You are responsible for safeguarding the password or API key or any other access method that you use to access the Service and for any activities or actions under your password. You shall notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Company hereby reserves the right to terminate your Subscription, delete your account and hold you liable for all of the damage caused to Company, its affiliates, employees, contractors, and directors in case of violation of the abovementioned guarantees.

5. INTELLECTUAL PROPERTY RIGHTS

Customer agrees and acknowledges that Company has authorized your usage of the Service, whereby Company retains full ownership or proprietorship of all rights, titles and interests to the Service, the Service design, technology behind the Service and documentation related to the Service, and all intellectual property rights pertaining to the Service and its technology (including, but not limited to, all patent rights, design rights, copyrights, model rights and trade secrets).

By accessing this website and using the Service, the Customer agrees not to:

  • copy, amend, change, or reverse engineer the Service hardware, software, or design;
  • sell, license, lease, or transfer the Service to any third party or allow any third party to use the Service.

 

Company hereby grants you permission to offer the Service integrated into your products or services to your clients. Should you have any inquiries related to such permitted usage or Partnership agreements, please contact us at our email info@typless.com for a more detailed explanation.

Furthermore, Customer hereby agrees and acknowledges that Company shall become the owner and proprietor of all rights, titles and interests, including, but not limited to, all related intellectual property rights, for suggestions, comments, ideas, enhancement or update requests, feedback, recommendations, or other information provided by the Customer or any other party related to the Service.

Customer hereby grants Company the right to its company name and company logo in marketing, sales, financial, and public relations materials and other communications to be identified as Company’s customer. Mutatis mutandis, Company hereby grants Customer the right to use Company’s product name Typless and Typless logo to identify Company as a provider of the Service to you.

6. INDEMNIFICATION

Customer hereby acknowledges and agrees to hold harmless, indemnify and defend Company and its affiliates, licensors, service providers, its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns, from and against any and all claims, liabilities, damages, obligations, losses, judgments, awards, costs or debt, and expenses of any kind (including but not limited to attorney’s fees, court and notary fees), resulting from or arising out of

  • Customer or and End Users breach of these Terms;
  • Customer or and End Users use and access the Service or any activities under these Terms.

7. LIMITATION OF LIABILITY AND DISCLAIMER 

In no event shall Company, nor its officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns, be liable for any direct, indirect, incidental, special, consequential or punitive damages, including but not limited to, any loss of profits, data, use, goodwill, or other intangible losses, resulting from: 

  • Customer access to or use of or inability to access or use the Service; 
  • any conduct or content of any third party on the Service; 
  • any content obtained from the Service; and 
  • unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not Company has been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

 

Customer acknowledges that the use of Service is at their sole risk and their sole discretion. The Service is provided on an “as is” and “as available” basis. The Service is provided without warranties of any kind, whether expressed or implied, including, but not limited to, implied warranties of merchantability, access, accuracy, fitness for a particular purpose, non-infringement, or course of performance.

Company, its affiliates, licensors and service providers, its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns do not warrant that:

  • the Service will be available 24/7, 
  • the Service will be available at any particular time or location; 
  • the Service will operate without malfunctions and securely; 
  • any errors or defects will be corrected; 
  • the Service is free of viruses or other harmful components; or 
  • the results of using the Service will meet your requirements.

Company does not make any representation and warranty of any kind in any form, with respect to the correctness of captured data and/or the level of precision or accuracy. Furthermore, Company does not warrant and is not in any way liable due to the unavailability or disruption of the Service.

Nevertheless, Company will never be liable to the Customer or any other person for any loss or damage (including, but not limited to any direct or indirect, incidental, consequential, punitive or exemplary loss or damage) arising out or in connection with usage of the Service, these Terms, its content and its validity or otherwise, including, but not limited to, personal injury, loss of data, business, markets, savings, income, profits, use, production or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law), regardless of any negligence or other fault or wrongdoing (including but not limited to gross negligence and fundamental breach) by Company or any person for whom Company is responsible, and even if Company has been advised of the possibility of such loss or damage being incurred.

8. TERMINATION

Company hereby reserves the right to terminate or suspend your account, without prior notice or Company’s liability, for any reason whatsoever. Once Customer’s account is terminated or suspended, they will not be able to use the Service.

If the Customer wishes to terminate their account, please contact us using our email info@typless.com.

All the provisions contained in this Terms survive the termination, including, but not limited to, the provision on the ownership rights, indemnification, limitation of liability, and guarantees.

9. GOVERNING LAW AND JURISDICTION

These Terms shall be governed and construed in accordance with the laws of Slovenia, without regard to its conflict of law provisions.

All the disputes arising out or in connection with your usage of the Service or these Terms shall be settled amicably. If the amicable solution is not achieved, the competent court shall be the court in Ljubljana.

10. WAIVER OF RIGHTS

Our failure to enforce any right or provision of these Terms will in no way be considered a waiver of those rights or provisions.

11. CHANGES AND UPDATES

Company is the sole owner and proprietor of Typless and the Service hereby reserves the right to modify these Terms from time to time without prior notice. The updated Terms become effective when posted on this website.

It is Customers responsibility to review these Terms regularly. Their continued usage of the Service shall be considered as your consent to the updated Terms.

12. FINAL PROVISIONS

If any provision of these Terms and Conditions is found by a court or other competent authority to be invalid or unenforceable, the remaining provisions of these Terms and Conditions shall remain in full force and effect.

These Terms constitute the entire agreement between Company and the Customer in relation to our Service.

In the General Terms, words in the singular shall have the same meaning as words in the plural and vice versa, in the same way that words expressed in the masculine gender shall have the same meaning as words expressed in the feminine or neuter gender and vice versa.

Last updated 21st of June 2024

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